Privacy Policy – Casino Netherlands

When you register, deposit, or play on our site, we collect your name, email, phone number, postal address, date of birth, and payment details. We also log your IP address, device type, and browser data automatically. If you contact support, we keep records of those conversations. We may request identity verification documents (ID, proof of address) to comply with anti-money-laundering regulations. All data is encrypted in transit and at rest.

We use your information to create and manage your account, process deposits and withdrawals, prevent fraud, and comply with Belgian and European gaming law. Your data helps us personalize your experience, send you service updates, and respond to support requests. We do not sell your personal data to third parties. Marketing communications are sent only with your consent and can be withdrawn at any time. We analyze gameplay patterns solely to detect problem gambling and offer responsible-gaming tools.

Our site uses cookies to remember your login, store preferences, and measure site performance. Essential cookies are necessary for the service to function. Analytics cookies (Google Analytics) help us understand traffic patterns anonymously. Affiliate and partner cookies track referral sources. You can manage cookie settings in your browser or via our cookie consent banner. See our dedicated cookie policy for full details and opt-out options.

We work with payment processors, identity-verification providers, and analytics platforms. These partners process data only on our instruction and under strict data-protection agreements. We do not share data with marketing networks or data brokers. Our payment partners are PCI-DSS certified. If you arrived via an affiliate link, that partner receives referral data only (no personal identifiers beyond your country and device type).

Under GDPR, you have the right to access, correct, delete, or port your data. You can withdraw marketing consent or request restriction of processing at any time. We retain account data for the duration of your membership plus 5 years for legal compliance. Transaction records are kept for 7 years per Belgian financial regulations. To exercise your rights, contact our privacy team using the details below.

Questions about this policy? Email our Data Protection Officer or use the contact form on this site. You have the right to lodge a complaint with the Belgian Data Protection Authority (APD/DPA) if you believe we have violated your privacy rights. Response time for data requests is 30 days. We take all privacy concerns seriously and will investigate promptly.